Frequently Asked Questions (FAQs) – Mei Deecor
How do I place an order?
Simply browse our collections, add your favorite canvas art to the cart, and proceed to checkout. You’ll receive a confirmation email after placing your order.
What payment methods do you accept?
We accept major credit cards (American Express, Discover, MasterCard, Paypal, Shop Pay, Visa, and other secure payment options available at checkout.
How long does shipping take?
Standard shipping takes 4–7 business days. Expedited shipping is available for 1–3 business days with an additional fee of $7.99.
How can I track my order?
Once your order is shipped, you’ll receive an email with a tracking number and a direct tracking link.
What is your return policy?
We accept returns and exchanges within 30 days of receiving your order, provided the item is unused, undamaged, and in its original packaging.
Can I return or exchange a customized item?
Personalized or clearance items are non-returnable for safety and quality reasons.
What if I received a defective or damaged product?
Please contact us at support@meideecor.com with photos within 7 days of delivery. We’ll send a replacement or process a full refund.
Do you offer a warranty?
Yes, all products come with a 6 months limited warranty covering manufacturing defects and shipping damage.
How do I contact customer support?
You can reach us at support@meideecor.com or through our Contact Page. We respond within 24 hours on business days.